Last Updated: 2/11/2021

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Costs Involved in Selling /
Purchasing Products and Payment Methods (Guide)

1. Prices

LAYLA prices comprise "Prices" and "Domestic Prices". The applied price depends on the country of the Seller and the country of the Buyer.
Both of these prices are set by the Seller, and tariffs, consumption tax, or other taxes are not included in the price. Buyers can also negotiate the price of items with Sellers.

  1. Prices: Prices applied to cross-border sales (the country of the Seller and the country of the Buyer is different)
  2. Domestic Prices: Prices applied to domestic sales (the country of the Seller and the country of the Buyer is the same)
    *Sellers add customs duties, consumption tax, and/or other taxes when setting product prices when necessary.
2. Shipping fees

Shipping fees are set for each product in accordance with one of the four patterns shown below.

Seller pays: Seller will bear all shipping cost
  • Flat: Same cost to all buyers
  • Free: Free shipping
  • Calculated: Cost varies according to buyer location (country)
Buyer pays: Buyer will bear all shipping cost
  • Buyer pays: Buyer will bear all shipping cost
3. Payment
(1) Payment methods

Payment/settlement of the total of product price and shipment fee (hereinafter referred to as "Order Amount") and usage fees for LAYLA marketplace services can be made via PayPal or a bank transfer.
As a general rule, payments of less than $ 10,000 USD shall be made via PayPal. Since the upper limit for a transaction using the PayPal payment system is stated to USD $10,000(*1), so payments of more than USD $10,000 shall be made via bank transfer.
(*1) The upper limit of online payment is made in compliance with the laws of each country. There are cases where a settlement with PayPal is impossible even if it is less than $ 10,000 USD. In that case, we will settle the payment by bank transfer.

(2) Payment due date

After an order has been placed, the Buyer must pay the Order Amount within five days via the specified payment method.
Unless there are special circumstances, if payment is not made on the due date at latest, it will be considered that the Buyer no longer wishes to purchase the product and procedures for cancellation will be carried out.

3-1. Payment via bank transfer
(1) Payment agent service
The "Payment agent service" is a service provided by LAYLA when payments are made via bank transfer. Instead of Buyer paying Order Amount directly to Seller, LAYLA pays Seller on Buyer's behalf. This enables Buyers to reduce the risk of products not being delivered even though the Order Amount has been paid. Specifically, (1) Buyer pays Order Amount to LAYLA (from Buyer's perspective, payment is complete at this point), then (2) when Buyer has received and accepted the purchased product, LAYLA pays Seller the Order Amount received from Buyer.
(2) Process from payment by the Buyer to receipt by the Seller
  1. Agreement to Terms and Conditions of Use (Sellers authorize LAYLA to receive the Order Amount on their behalf).

  2. The Buyer pays LAYLA the Order Amount.
    *At this point, Buyer's payment is completed, and so their obligation to Seller is fulfilled.

    Bank Account
    SWIFT
    MHCBJPJT(MHCBJPJTXXX)
    Bank name
    MIZUHO BANK, LTD.
    Branch name
    OITA BRANCH
    Account number
    685-9111732
    Name
    TMH INC.
  3. After confirming payment from Buyer, LAYLA notifies Seller that the payment has been made.
  4. Upon receiving a notification, Seller ships the purchased product to Buyer.

  5. Upon receiving the product, Buyer inspects it and sends notification of receipt (acceptance).
    *The notification of receipt is sent when Buyer completes rating the Seller. In addition, even if Buyer did not complete Seller's rating or raising a claim etc. after receiving the product, the product will be automatically accepted after 7 days from the scheduled date of arrival specified by Seller.

  6. After confirming the product's acceptance, LAYLA pays the Order Amount received from Buyer to Seller.

    • Bank transfer commission and service fee will be deducted from the Order Amount and balance will be transferred to Seller's account.
    • Bank charges when Seller receives payment shall be paid by Seller side.
accept_payment
3-2. Payment via PayPal
(1) PayPal: A safe and reliable payment service

PayPal is a payment service used worldwide to make successful overseas transactions. This online payment service is used safely and reliably for both LAYLA Buyers and Sellers. The service is available in 203 countries and regions and handles 100 currencies.

> Link to PayPal

(2) Why PayPal is chosen by LAYLA users
  1. No initial costs or monthly usage fees
  2. Easy to install
  3. No need to enter credit card information every time when making purchases, lessening the burden on Buyers
  4. Payable in multiple currencies
  5. Quick payments
  6. No need to wait for checks or money orders
  7. Reliable security
  8. The risk is reduced by the backup of industry-leading technology and fraud countermeasure team.

(3) Buyer Protection Program
  1. When a problem occurs with a purchased product, LAYLA provides a system of compensation under certain condition.
  2. In the unlikely event when product delivery is delayed, and Seller and Buyer cannot communicate sufficiently, Buyer can use this system to ask for compensation and void the previous transaction.
  3. For details, please refer to "Buyer Protection System" (PayPal link) from the information of payment methods.

(4) Payment information on PayPal
For more detailed information, please visit the PayPal website.
(5) Maximum amount in one single transaction via PayPal

The maximum amount that can be paid via PayPal (online payment) for one transaction is up to $ 10,000 USD(*1).
For more detailed information, please visit the PayPal Help Center.
(*1) The upper limit of online payment is made in compliance with the laws of each country. There are cases where a settlement with PayPal is impossible even if it is less than $ 10,000 USD. In that case, we will settle the payment by bank transfer.

4. Commission Fees
Commission fees for using the LAYLA marketplace are as shown below. Fees are calculated as a percentage of the Order Amount (product price + shipping fees) for each transaction and charged to the user. Normally commission fees are withdrawn directly from the user's PayPal account, but if for some reason this is not possible, commission fees will be charged by bank transfer.
**Note: Commission Fees are deducted from the PayPal account registered through the "PayPal registration" page in My LAYLA. If you register PayPal API Information with a different PayPal account, Commission Fees will still be deducted from the account registered through the “PayPal registration” page.
(1) Regular transactions
Commission Type Payer Rate Charge Timing Remark
Sales commission Seller 9.5% When a product is shipped Marketplace handling fee charged when a product is sold.
Request commission Buyer 5% When a product is shipped Handling fee charged when a Requested product is purchased.
Service Fee Buyer and/or Seller Refer below to section 5. Service Fees. When product Order Amount is transferred Service fees are charged when the Order Amount is paid by bank transfer.
The amount is deducted from the payment transferred to the Seller's bank account.
(2) Cancellation
Commission Type Payer Rate Charge Timing Remark
Cancellation fee (Seller) Seller 5% When cancelled Handling fee charged when the Seller cancels an order after it has been placed.
Cancellation fee (Buyer) Buyer 5% When cancelled Handling fee charged when the Buyer cancels an order after it has been placed.
*If the Buyer does not make payment before payment due date, the order will be cancelled, and a cancellation fee will be charged.

(3) Commission to pay outside the marketplace

For the commission to pay outside the marketplace, the parties who bear each handling fee are as following.

Commission Type Payer Remark
PayPal commission Payment recipient Handling fee charged when PayPal payment is made.
The handling fee amount is determined by PayPal.
Bank transfer handling fee Payment sender Commission paid to the transferring bank at bank transfer.
The party sending the payment bears the fee.
Bank transfer receiving fee Payment recipient Commission paid to the bank receiving the payment at bank transfer.
Payment recipient bears the fee.

5. Service Fees
Service fees for making bank transfers are as shown below. Fees are determined by the Order Amount and whether one or both parties is using PayPal.

(1) Service fees for orders under US$100
There is a US$60 service fee on orders under US$100 for Buyers. Seller pays no service fees.

(2) Service fees for orders under US$50,000
When making or receiving payments of under $50,000 via bank transfer, a service fee of $60 will be charged to the party that does not have PayPal or shared evenly if both parties do not have PayPal.
　 Seller with PayPal Seller without PayPal
Buyer with PayPal No Fee Buyer: No Fee
Seller: $60
Buyer without PayPal Buyer: $60
Seller: No Fee		 Buyer: $30
Seller: $30

(3) Service fees for orders over US$50,000
When making or receiving payments of over $50,000 via bank transfer, a 0.06%*2 service fee will be charged to the party that does not have PayPal or shared evenly if both parties do not have PayPal.

Example: Order of US$70,000
　 Seller with PayPal Seller without PayPal
Buyer with PayPal No Fee Buyer: No Fee
Seller: $84 (0.06% * 2)
Buyer without PayPal Buyer: $84 (0.06% * 2)
Seller: No Fee		 Buyer: $42 (0.06%)
Seller: $42 (0.06%)

6. Conditions for concluding a contract of sale
The contract of sale for a purchased product is considered to have been concluded at the time that Buyer completes the purchase procedures for the product.
7. Receipts
Under the LAYLA marketplace system, order confirmation e-mails and usage fee notification e-mails are used in place of invoices.